1. Order Cancellation
- Cancellation requests must be made within 24 hours of placing the order or before the order is shipped, whichever is earlier.
- Once the order has been dispatched, cancellations cannot be processed.
2. Returns & Replacements
Due to the personal and hygiene-sensitive nature of skincare and haircare products, we only accept returns in the following cases:
- You received a damaged, defective, or incorrect item.
- The issue must be reported within 48 hours of delivery to beingwell.phar@gmail.com with photos/video evidence.
3. Refunds
- Approved refunds will be processed within 3–5 business days to your original payment method.
- Shipping charges, if any, are non-refundable.
- In case of prepaid orders, refunds depend on your bank’s processing time.
4. Non-Returnable Items
Products that have been opened, used, or tampered with are not eligible for return due to hygiene reasons.
Need help?
Contact us at beingwell.phar@gmail.com for questions related to Cancellation & Refund Policy